Privacy Policy

At Essentiora, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, phone, email, address, fragrance preferences (optional)
• Payment Data: Order ID, UPI reference, transaction details (No banking passwords or UPI PIN stored)
• Website Data: IP, device, browser type, pages visited, cookies

2. How We Use Your Information

• To process and deliver orders
• To provide customer support
• To improve our service and website experience
• To send offers or updates (only if you consent)

3. Sharing of Information

We do not sell or rent your personal information. We share data only with trusted partners when necessary:

• Payment partners (PhonePe, UPI)
• Delivery & logistics partners
• Customer support tools
• Legal authorities if required by law

4. Cookies & Tracking

We use cookies to enhance site experience. You may disable cookies from your browser settings.

5. Data Security

We use secure technologies and limited access to protect your data. However, no method of online transfer is 100% secure.

6. Your Rights

• Request access to your data
• Request correction or deletion
• Opt out of promotional messages

7. Children's Privacy

We do not knowingly collect data from children under 13.

8. External Links

Our website may contain links to third-party sites (e.g., Instagram, PhonePe). We are not responsible for their privacy policies.

9. Policy Updates

We may update this policy as needed. Updates will be posted on this page.

10. Contact Us

Essentiora
B-353, Street No.19, Bhajanpura Main Market,
North East Delhi – 110053
📞 +91 8750339093
📧 essentiora.fragrances@gmail.com